Thought Leadership
The Arcadia Standard: Redefining Excellence in Customer Service for Cold Storage
from Chris Hughes, Co-Founder & CEO, Arcadia Cold In an industry as dynamic and essential as cold storage, customer service is often overlooked in favor of operational metrics. At Arcadia Cold, we believe these two elements are intertwined. Our mission is clear: to set a new standard of excellence by putting our customers at the […]
December 10, 2024
Cultivating a Culture of Continuous Improvement
from Jo Usher, General Manager , Arcadia Cold Hazleton As General Manager at Arcadia Cold’s Hazleton facility, one of my top priorities is creating a culture of continuous improvement (CI). For me, CI isn’t just a set of buzzwords or abstract goals; it’s a mindset that drives everything we do. Here’s how I approach it […]
November 25, 2024