Please read this privacy policy carefully before using this website
By using our services and viewing this site, you are acknowledging that you have reviewed and are consenting to the information collection, use and disclosure practices described in this privacy policy, and the terms of use located at Terms of use. ARCADIA COLD reserves the right to change this privacy policy at any time. Please check this privacy policy periodically for changes. This privacy policy does not apply to any information collected by any third party, and does not apply to any information collected outside of this website.
This privacy policy is designed to explain ARCADIA COLD’s privacy practices, including how we use, store, maintain, protect, and disclose certain information. This Privacy Policy will explain your rights as to that information, if any. We will follow the applicable privacy laws in any applicable jurisdiction, but only to the extent that those laws apply to us or you.
Additionally, if you are a resident of certain states, including California, you may have additional rights pursuant to that state’s laws. Those rights are described later in this privacy policy and shall apply solely to the extent required by law.
I. Information collection and purpose specification
ARCADIA COLD collects the data that you may volunteer while using our services, including without limitation, personal and business data when you register for services, information about your transactions with us, alternate contact information, a password which is used to protect your account from unauthorized access and other information from your interaction with the site and transactions while utilizing our services.
Personal information, business information and financial data, which may include, but is not limited to, your account number, business name, tin, business address, business telephone number, business bank account information, the account holder’s name, date of birth, postal address, telephone number, or email address, is collected as a prerequisite to registered users being authorized to use the services. In addition, you will be required to provide requested personal information for authorized users, including but not limited to name, date of birth and other similar information. Information disclosures which are mandatory in order for registered users to use services from ARCADIA COLD will be designated as such. If you choose to provide ARCADIA COLD with personal information, business information and financial data, you consent to the collection and use of that information, as well as the transfer and storage of that information on our servers which are located within the United States.
When you access and use the services on the website from your device, we may collect certain information that is sent to us automatically regarding your device, including but not limited to the device’s unique device identifier, IP address, operating system, browser type, network information and the device’s telephone number, and other information regarding your visit, including but not limited to the date and time you accessed the website, which website pages you visit, and any third party links that you may click. This information may be non-identifying.
ARCADIA COLD collects, uses, stores and otherwise processes personal information, business information and financial data about you for the following purposes: (i) to enable you to access and use the site; (ii) to maintain your account; (iii) to process your fund transfers and transactions; (iv) to enable us to provide any other services which you have requested through use of the site; (v) to personalize aspects of our overall service to you; (vi) to provide customer support that you request, resolve disputes, collect fees and troubleshoot problems; (vii) to prevent potentially prohibited or illegal activities and enforce the services agreement; (viii) to measure and improve our services, content and advertising; (ix) enforce the Terms and Conditions; (x) analyze user behavior on the website in order to improve the website; and (xi) comply with legal and financial obligations
II. Cookies
In addition, ARCADIA COLD’s servers automatically record information that your browser automatically sends when you visit any third party website. ARCADIA COLD stores, processes, maintains and may use this personal information in order to provide subscription and other services to you.
ARCADIA COLD may use cookies and other technologies to simplify your online experience and to better understand our users’ needs and preferences. “cookies” are small pieces of information that are stored by your browser on your computer’s hard drive, that allow ARCADIA COLD to identify you and link you to your ARCADIA COLD account. “cookies” are used on the ARCADIA COLD site to facilitate use of an area of the site. ARCADIA COLD does not use “cookies” to collect and distribute information to third parties for marketing purposes.
Visitors are able to send email through this site, and their messages will contain their user’s screen name and email address, as well as any additional information the user may wish to include in the message (“contact information”). Opportunities to send email or to subscribe to email distribution lists through the site are provided solely to let individuals send comments and communications to us and to request information from us. These messages are forwarded through the site to the appropriate persons within the ARCADIA COLD to respond, at their discretion, to the questions or comments or to provide the information requested.
III. Confidentiality and security
ARCADIA COLD is committed to the online privacy of its web site visitors and recognizes the need for appropriate protection and management of any personally identifiable information. ARCADIA COLD maintains physical, electronic and procedural safeguards to guard your personal information.
All ARCADIA COLD employees, data processors and co-hosting facilities who have access to and are associated with the processing of unencrypted personal data are obligated to respect the confidentiality of your personal data and have agreed to be bound by the terms of the privacy policy and such other confidentiality and security measures as ARCADIA COLD determines necessary. ARCADIA COLD will take commercially appropriate measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be totally secure, and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
IV. Disclosure, Sharing or Sale of Information
ARCADIA COLD may disclose aggregated, de-identified information about the users of our website for business purposes without restriction.
ARCADIA COLD may share your personal information collected in connection with your use of the site as follows:
- ARCADIA COLD may share your information with corporate affiliates without limit for internal business purposes.
- ARCADIA COLD may share your information with vendors that perform services related to the operation of its website, including web hosts, database managers, cloud hosts, or other related entities.
ARCADIA COLD does not sell your personal information.
V. Forced disclosure
Your personal data will only be disclosed (i) to government agencies and authorities where required by applicable laws or other regulations; (ii) to enforce our terms and conditions or the terms of this privacy policy; (iii) to detect, prevent or address issues relating to fraud, security breaches or other technical issues; or (iv) to protect against imminent harm to the rights, property or safety of the ARCADIA COLD or other parties as may be required or permitted by applicable laws or regulations.
VI. Indemnification
You are entirely responsible for maintaining the confidentiality of your username(s), passwords(s), and your account(s), as well as all activities that occur under your account(s). you hereby agree to indemnify, defend, and hold us, our agents, representatives and other authorized users, and each of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives and assigns (collectively the “indemnified parties”) harmless from and against any and all losses, damages, liabilities and costs incurred by the indemnified parties in connection with any claim arising out of any breach by you of this privacy policy, the terms and conditions and the services agreement (if applicable), or claims arising from your ARCADIA COLD account(s). You agree to use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
VII. Privacy practices of third parties, advertisers, vendors & othersy
This website may contain advertisements and links to other sites, including cookies, web trackers, beacons, or other related advertising content or other services. ARCADIA COLD is not responsible for the content or privacy policies or practices of any advertisers or linked sites or for the content, privacy policies or practices of any third parties. To the extent that you disclose personal information to any advertisers, linked sites or other third parties which are featured on our site, different rules may apply to their use or disclosure of personal information, and we encourage you to review their privacy policies before disclosing personal information to them. each third party’s privacy policy, and not this privacy policy, governs how information that you provide directly to them is used.
VIII. Changes to this privacy policy
ARCADIA COLD’s features and services may change over time and our information-gathering practices and policies may also change. while ARCADIA COLD’s philosophy of protecting user information for inappropriate uses and disclosures will not change, this privacy policy will be updated occasionally to include any change that materially affects the collection, maintenance, use or disclosure of personal information. Other changes to this privacy policy that reflect refinements, improvements, updates and new features will be made as appropriate and posted as soon as possible. Whenever the privacy policy changes, ARCADIA COLD will modify the date of the privacy policy to reflect that a change was made. You should regularly review this privacy policy to see if there are any changes. If you disagree with the changes, immediately terminate your use of this website.
IX. Children
This website is intended for use by adults only, specifically those adults over the age of 18. ARCADIA COLD does not knowingly collect or use information from children. If you are under the age of 18, immediately disconnect from this website. If you are a parent or legal guardian and believe that your child under 13 years of age has accessed this website, please e-mail us at the address noted in the “Contact us” section of this privacy policy with the subject line “COPPA Information Request.”
X. Contact us
If you have any questions about this privacy policy, the terms and conditions, the information practices of ARCADIA COLD or your dealings with the ARCADIA COLD site, please use the link on our contact us page:https://arcadiacold.com/contact/
XI. California Residents Only
This Section of the privacy policy supplements the policy and is solely applicable to California residents (i.e., “consumers” as defined under the applicable statute) and states their rights under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act effective January 1, 2023 (collectively, the “CCPA”). For avoidance of doubt, this section shall only apply to California residents, and any additional rights shall only apply to the extent that they are applicable. Certain rights may not apply to all California residents. Certain information herein may be referenced in other sections of this privacy policy.
More information regarding the CCPA is available here: https://oag.ca.gov/privacy/ccpa . Notwithstanding the foregoing, under the CCPA, “Personal Information” has the definition given to “personal data”, “personal information” or similar terms under the applicable privacy laws of the state in which you reside. Under the CCPA, subject to certain exceptions, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. “Sensitive Personal Information” is a type of Personal Information which requires additional security protections.
a. CCPA Collection of Personal Information
This privacy policy has explained how ARCADIA COLD collects certain types of personal information. The CCPA requires us to define, by category, all personal information collected from consumers in the past 12 months.
Non-Sensitive Personal Information
| CATEGORY | TYPE OF INFORMATION COLLECTED |
|---|---|
| Identifiers | Name, e-mail address, residential address, telephone number, postal address, related information for authorized users, date of birth. |
| Device Information and Internet Activity | Unique device identifier, IP address, operating system, browser type, network information and the device’s telephone number, and other information relating to your browsing the website. |
Sensitive Personal Information
| CATEGORY | TYPE OF INFORMATION COLLECTED |
|---|---|
| Financial | Bank account information, bank account numbers, financial data such as credit card information, TIN, business information |
| Information | credit card information, TIN, business information |
| Government Identifiers | Taxpayer Identification Number |
As more fully detailed in this privacy policy, we obtain the above-referenced information from you voluntarily, via cookies or other automated procedures, and from analytics companies to the extent applicable.
b. Use, Sharing, or Sale of Personal Information
ARCADIA COLD does not intend sell your personal information. ARCADIA COLD explains how it shares or otherwise discloses your data in this privacy policy herein.
c. Data Retention Policy
We will retain your personal information, including your sensitive personal information, for no longer than is reasonably required for the purposes stated under this privacy policy unless otherwise required or permitted by law.
d. Your Rights
California residents have certain rights under the CCPA, and may make related requests. You may exercise your rights by filling in the form found at https://arcadiacold.com/contact/.
Such requests should include your first and last name, an e-mail address, the right that you are asserting, and any other information related to your request. If you are submitting a request on behalf of another consumer as their authorized representative, you must include the foregoing information about the consumer and attach a copy of a power of attorney appointing you as a duly authorized representative under California Probate Code sections 4000 to 4465 or written permission from the consumer to make the request. After confirming receipt of your request, we will contact you to verify it. If it cannot be verified with commercially reasonable efforts, it will be denied.
Right To Know About Collection, Disclosure or Sale of Personal Information
You have the right to request that a business disclose to you: (i) the categories and specific pieces of personal information the business has collected about you within the past 12 months, (ii) the categories of sources from which the personal information is collected, (iii) the business or commercial purposes for collecting or selling personal information, and (iv) the categories of third parties with whom the business shares personal information.
You have the right to request that a business disclose to you: (i) the categories and specific pieces of personal information the business has collected about you within the past 12 months, (ii) the categories of sources from which the personal information is collected, (iii) the business or commercial purposes for collecting or selling personal information, and (iv) the categories of third parties with whom the business shares personal information.
This type of request may be referred to as a “Request to Know.”
Right to Deletion of Personal Information
You have the right to request that a business delete any personal information that the business has collected from you. This type of request may be referred to as a “Request to Delete.”
We are not required to delete personal information if we still need it in order to complete the transaction for which the information was collected, provide a good or service requested by you (or that we reasonably anticipate based on our relationship with you), perform a contract with you, comply with a legal obligation, enable internal uses that are consistent with the context in which you provided the information, or accomplish any other objective recognized as an exception to the right to deletion under applicable law.
Right to Opt-Out of the Sale or Sharing of Personal Information
You have the right to direct a business that sells personal information about you to third parties not to sell your personal information. This type of request may be referred to as a “Request to Opt-Out.” You may also op-out of the sharing of certain personal information for certain behavioral advertising. We are not required to honor a Request to Opt-Out if we have reason to believe it is fraudulent.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment by a business for the exercise of your privacy rights under the CCPA. We will not discriminate against you for exercising your CCPA rights
Right to Correct Personal Information
You have the right to correct any inaccuracies in your personal information that is collected from you. This type of request may be referred to as a “Request to Correct Personal Information”. Upon receipt of such request, we will make commercially reasonable efforts to correct the inaccurate personal information within 45 days.
Right to Opt-Out of Automated Decision Making
You have the right to opt-out of the use of your information for automated decision-making. At this time, we do not use your information for automated decision-making under the CCPA per the current definition of automated decision making.
Right to Limit Use and/or Disclosure of Sensitive Personal Information
You may direct us to only use your sensitive personal information for limited purposes, such as providing you with the services you requested, if it is used for purposes other than those exceptions in the applicable laws and regulations, including account servicing, processing payments, use related to security incidents, or non-personalized advertising. This type of request may be referred to as a “Request to Limit Use or Disclosure
XII. Acceptance
BY ACCESSING OR USING THE SERVICE, OR ANY PORTION THEREOF, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE TERMS OF THIS PRIVACY POLICY, AND THE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THE PRIVACY POLICY, DISCONTINUE USE IMMEDIATELY.
THIS PRIVACY POLICY WAS LAST UPDATED ON JUNE 19th 2023.
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